Your Privacy Matters to Us

At Sirens2Solutions (19 667 014 191), we respect your privacy and are committed to protecting the personal information of our clients, website visitors, and social media users. We adhere to the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). This policy details how we collect, use, and safeguard your personal information.

What is Personal Information?

Personal information is any data that identifies you or can reasonably be linked to your identity.

Collection of Personal Information

Sirens2Solutions may collect personal information in several ways, including but not limited to:

When you interact with our website or social media platforms.

When you provide your details via forms, emails, or phone calls.

When you request updates, subscribe to services, or participate in promotions.

When you engage with our customer support team.

The types of personal information we may collect include, but are not limited to:

Name, phone number, email address, and postal address.

Business or personal details relevant to our services.Payment and financial details (where applicable).

Feedback, survey responses, and other interactions.

Any other information you provide during engagement with us.

We may also receive personal information from third parties. If we do, we will manage it in line with this Privacy Policy.

How We Use Your Personal Information

Sirens2Solutions may use your personal information to:

Provide you with updates, services, and relevant communications.

Improve our offerings and better understand client needs.

Notify you about new products, services, or opportunities.

Respond to inquiries and provide customer support.

We may contact you through various channels, including phone, email, SMS, or mail.

Disclosure of Personal Information

We may share your personal information with:

Our employees, contractors, and service providers when necessary for service delivery.

Legal and regulatory authorities if required by law.

Third parties assisting us in fulfilling our services, under strict confidentiality agreements.

Potential business partners in the case of a business transfer or sale, ensuring confidentiality and compliance with legal obligations.

Personal information may be stored, processed, or transferred to locations outside Australia where required.

Data Security Measures

We are committed to protecting your personal information and have implemented security measures to prevent unauthorised access, misuse, or disclosure. However, online data transmission is not entirely secure, and we cannot guarantee absolute security. You acknowledge that information shared over the internet is at your own risk.

Accessing & Updating Your Personal Information

You have the right to request access to the personal information we hold about you. If you believe any details are incorrect, outdated, or incomplete, you can request an update by contacting us at [email protected]. A small administrative fee may apply for information access requests.

Complaints & Concerns

If you have any concerns regarding your privacy or how we manage your personal information, please contact us at [email protected]. We take privacy complaints seriously and will respond promptly.

Changes to This Privacy Policy

Sirens2Solutions may update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to check periodically for updates.

Website & Cookies

When visiting our website, we may collect non-personal information such as browser type, device information, and website interactions to improve user experience.

Use of Cookies:

Our website may use cookies to enhance functionality and analyse visitor behaviour. You can adjust your browser settings to disable cookies, but this may impact your user experience.

Third-Party Links:

Our website may contain links to external sites. Sirens2Solutions is not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of any external sites they visit.For any privacy-related inquiries, contact us at [email protected]